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Resolve a Team Conflict

Find win-win solutions when people disagree

When to use this combo

Two sides of your team disagree on an approach — engineering vs. product, design vs. business, short-term vs. long-term. The conflict is blocking progress, and compromise feels like everyone loses.

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Is this combo right for you?

Use this combo if you're a facilitative, balanced thinker who believes every perspective has value. You naturally see both sides of an argument and seek solutions that honor everyone's concerns. If you're the person people come to when there's a disagreement because you're fair and thorough — this approach mirrors your instinct.

Step-by-step walkthrough

1
Six Thinking HatsDecision Making

Use Six Thinking Hats to have both sides explore the issue from all perspectives: facts, emotions, risks, benefits, creative alternatives, and process.

2
Conflict Resolution DiagramProblem Solving

Apply the Conflict Resolution Diagram to find the shared objective, identify each side's requirements, and challenge the assumptions that make the conflict seem unsolvable.

3
Opportunity CostDecision Making

Evaluate the final options using Opportunity Cost — explicitly consider what each side gives up with each option to find the path with the lowest total cost.

Tools in this combo